Frequently Asked Questions
First time shopping CBD Products? Looking for informations about our products, delivery and payment options? Find your answers here or contact us directly!
Do I receive an invoice for my order?Damian MarcYes, you will receive the email with your order number immediately.
What exactly happens after ordering?Damian MarcYou will receive the email confirming your order, as well as your order number. Make sure that your shipping information is correct. Once your order is shipped, you will receive additional email with the USPS tracking number.
How secure is shopping in the Online Shop? Is my data protected?Damian MarcWe are using the most secure and highest encryption technology available for our site. But how do you know that? Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for ‘secure‘).
How long will delivery take?Damian MarcGenerally all packages are shipped out via USPS within 24-48 hours after payment has been processed. Monday thru Friday. USPS Priority is 2 – 4 business days. Once your package has shipped you will receive a USPS tracking number for your order.
Which payment methods are accepted in the Online Shop?Damian MarcWe accept all VISA and MasterCards. Debit and Credit. If you prefer to place your order over the phone please give us a call at 888-803-1530.
Can you ship internationally?Damian MarcWe currently are not shipping internationally.
What are the delivery charges for orders from the Online Shop?Damian MarcWe are shipping all of our products via USPS Priority Mail. For orders over $99 Shipping is FREE. USPS Express Mail Shipping is available as well for additional cost.